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Interact has been commissioned to design and deliver an extensive programme with London Underground. We are working with 1700 Station Supervisors to develop customer service and to increase confidence and skills around people management. 

There is a significant online component that goes before and after our face-to-face experiential training. For the pre-course work we have made 130 short film clips that introduce the programme and provide key information about forthcoming changes at London Underground. 

Two characters, Stark and Cortez guide participants through their online learning journey. This film is the first time we meet them… 

Naomi Ludlam

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